Terms of Use

Doorup is a mobile garage door contractor serving homes across San Diego County, CA. It holds CA Contractor License #1156970 (C-61/D-28), which you can look up on the Contractors State License Board website. Work is done at your home; there is no shop or walk-in location.

Guides, service pages and safety notes on this site are general information about garage doors. They are not an inspection of your door, and a door can fail in ways a page cannot predict. If something looks wrong, keep clear of the door and call. Never adjust springs, cables or the bottom brackets yourself.

The text, layout and Doorup's own photos belong to Doorup and may not be copied for commercial use without permission. Photos credited to another author are used under the license named in their credit.

• Sending the request form or a visit request does not book an appointment. Doorup calls you to talk it through and to confirm a visit time.
• The day and two-hour window you pick on the booking page are a preference. The visit is set only once the time is agreed by phone.
• Please give accurate contact details and an address where you are allowed to arrange the work.
• For an urgent problem, such as a door stuck open or a car trapped inside, call rather than send a form.

Estimates are free. The price is confirmed with you before work starts, and no work begins until you agree to it. If the visit turns up something else that needs attention, it is explained and priced first, and it is done only if you say yes.

How and when payment is due is agreed with you before work starts. If a check given to Doorup is returned unpaid, a service charge may be added as California Civil Code section 1719 allows: no more than $25 for the first returned check and no more than $35 for each later returned check.

• Make sure Doorup can get into the garage at the agreed time, or explain in the access note how to get in.
• Keep children and pets away from the door while it is being worked on and tested.
• Mention anything you already know about the door, such as a recent impact or an earlier repair.

Before work starts, ask what terms cover the parts and the labor on your job, and keep the paperwork you are given at the end of the visit.

Some pages link to outside sites, such as the license board or a photo credit. Doorup does not control those sites and is not responsible for their content or how they handle your data.

The website is offered as it is, and Doorup does not promise it will always be available or free of errors. To the extent California law allows, Doorup is not liable for indirect or consequential losses that come from using the website or relying on its general information. Nothing in these terms takes away rights you have under California law that cannot be waived, including your rights as a consumer.

These terms are governed by the laws of the State of California.

If these terms are revised, the new version is posted here with a new date. Questions about these terms go to info@doorupsd.com or (619) 666-6054, or through the contact page. How the site handles personal information is set out in the privacy policy.